This Privacy Policy explains how VITATECH (“VITATECH”, “we”, “us” or “our”) collects, uses and protects personal information when you visit www.vitatech-usa.com (the “Site”) or contact us. By using the Site, you agree to the practices described here.

1. Information we collect

Information you give us. When you use our contact or partner form, or email us, we collect the details you choose to share, such as your name, email address, phone number, company, country and the content of your message.

Information collected automatically. Like most websites, our hosting servers record standard technical data when you visit, such as your IP address, browser type, device type, pages viewed and the date and time of your visit. This data is used to run and secure the Site.

We do not knowingly collect sensitive personal information, and we ask that you do not send health or medical details through the Site.

2. How we use your information

• To reply to your questions and partner or distributor enquiries.
• To provide information about our products when you ask for it.
• To operate, maintain, secure and improve the Site.
• To prevent spam, fraud and misuse.
• To meet legal and regulatory requirements.

3. Cookies

The Site uses only the cookies needed for it to work, such as cookies set by our website software for security and site settings. We do not use advertising cookies. You can block or delete cookies in your browser settings; some parts of the Site may not work correctly if you do.

4. How we share information

We do not sell or rent your personal information. We share it only:

• With service providers that help us run the Site, such as our web hosting and email providers, who may use it only to provide their services to us.
• With font and content delivery services that load parts of the Site (for example, Google Fonts), which receive your IP address when your browser requests those files.
• When required by law, court order or a government request, or to protect our rights, customers or the public.
• As part of a merger, acquisition or sale of business assets, in which case this Policy will continue to apply.

5. How long we keep it

We keep enquiry information only as long as needed to respond and to maintain our business records, or as required by law. We then delete or anonymise it.

6. Security

We use reasonable technical and organisational safeguards, including encrypted (HTTPS) connections, to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

7. Your rights and choices

Depending on where you live (including California and other US states with privacy laws), you may have the right to:

• Know what personal information we hold about you and request a copy.
• Ask us to correct or delete your personal information.
• Opt out of the sale or sharing of personal information. We do not sell or share personal information for advertising.
• Not be treated differently for using your privacy rights.

To make a request, email info@vitatech-usa.com. We may need to verify your identity before acting on your request.

8. Children’s privacy

The Site is meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it.

9. International visitors

The Site is operated from the United States. If you visit from outside the US, your information may be processed and stored in the US or other countries where our service providers operate.

10. Third-party links

The Site may link to other websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their policies.

11. Changes to this policy

We may update this Privacy Policy from time to time. The new version will be posted on this page with a new effective date.

12. Contact us

If you have questions about this Privacy Policy or your personal information, contact us at info@vitatech-usa.com.

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